Privacy Policy

    Last updated: March 16, 2026

    1. Introduction

    AdVantageQ ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at advantageq.com or interact with our services, including our SMS/text messaging program.

    2. Information We Collect

    We collect the following categories of information:

    a. Personal Information You Provide

    • Contact Information: First name, last name, email address, phone number (including mobile number for SMS communications).
    • Business Information: Business name, business address, business phone number, business email, industry, services offered, business hours, and business description.
    • Website Preferences: Tagline, brand colors, style preferences, logo files, font files, and photos you upload through our free website application or onboarding forms.
    • SMS Consent Data: Records of your opt-in consent for transactional and/or marketing text messages, including the date, time, and method of consent.

    b. Automatically Collected Information

    • Usage Data: IP address, browser type and version, operating system, referring URL, pages visited, time and date of visits, time spent on pages, and click-stream data.
    • Device Data: Device type, screen resolution, unique device identifiers, and mobile network information.

    c. Communication Data

    • Records of email correspondence, contact form submissions, and SMS/text message interactions if you opt in to our messaging program.

    3. How We Use Your Information

    We use the information we collect for the following purposes:

    • Service Delivery: To respond to your inquiries, process your free website application, build and deliver your website, and provide our marketing automation and AI services.
    • Transactional Communications: To send appointment reminders, project updates, service notifications, and account-related messages via SMS (if you opt in to transactional messages).
    • Marketing Communications: To send promotional offers, tips, and special deals via SMS (only if you explicitly opt in to marketing messages).
    • Website Improvement: To analyze usage patterns, improve our website functionality, and enhance user experience.
    • Legal Compliance: To comply with applicable laws, regulations, and legal processes.
    • Security: To detect, prevent, and address fraud, unauthorized access, or other illegal activities.

    4. SMS/Text Messaging Policy

    AdVantageQ offers an SMS/text messaging program that allows us to communicate with you via text messages. By opting in, you consent to receive recurring automated text messages from AdVantageQ at the mobile phone number you provided.

    a. Types of Messages

    • Transactional Messages: Appointment reminders, project status updates, service confirmations, and account notifications.
    • Marketing Messages: Promotional offers, discounts, business tips, and special announcements.

    b. Message Frequency

    Message frequency varies based on your interactions, service activity, and preferences. You may receive up to 10 messages per month for each category you opt in to.

    c. Message and Data Rates

    Message and data rates may apply depending on your mobile carrier and plan. AdVantageQ is not responsible for any carrier fees or charges.

    d. Opt-Out

    You may opt out of receiving SMS messages at any time by replying STOP to any message you receive from us. You will receive a one-time confirmation message acknowledging your opt-out. After opting out, you will no longer receive text messages from us unless you re-subscribe.

    e. Help

    For assistance with our SMS program, reply HELP to any message, or contact us at info@advantageq.com or (888) 886-1856.

    f. Consent Not Required for Purchase

    Your consent to receive SMS messages is not a condition of purchasing any goods or services from AdVantageQ.

    g. No Sharing of Mobile Information

    No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

    5. Sharing of Information

    We do not sell your personal information. We may share information only in the following limited circumstances:

    • Service Providers: With trusted third-party service providers who assist us in operating our website, delivering services, and processing data — subject to strict confidentiality agreements. These providers are prohibited from using your data for any purpose other than providing services to AdVantageQ.
    • Legal Requirements: When required by law, subpoena, court order, or governmental regulation.
    • Business Transfers: In connection with a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction.

    6. Cookies & Tracking Technologies

    Our website uses cookies, web beacons, and similar tracking technologies to:

    • Remember your preferences and settings.
    • Analyze website traffic and usage patterns.
    • Measure the effectiveness of our marketing campaigns.
    • Deliver relevant content and advertisements.

    You can control cookie settings through your browser preferences. Disabling cookies may affect your experience on our website. We may use third-party analytics tools (such as Google Analytics) that collect anonymized usage data.

    7. Data Security

    We implement reasonable administrative, technical, and physical safeguards to protect your personal information, including:

    • Encryption of data in transit (TLS/SSL) and at rest.
    • Access controls limiting employee access to personal data on a need-to-know basis.
    • Regular security assessments and monitoring.
    • Secure storage of SMS consent records.

    However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

    8. Your Rights

    Depending on your jurisdiction, you may have the following rights regarding your personal data:

    • Access: Request a copy of the personal data we hold about you.
    • Correction: Request that we correct inaccurate or incomplete personal data.
    • Deletion: Request that we delete your personal data, subject to legal retention requirements.
    • Opt-Out of Marketing: Unsubscribe from marketing emails by clicking "unsubscribe" in any email, or opt out of SMS marketing by replying STOP.
    • Data Portability: Request your data in a portable, machine-readable format.
    • Restrict Processing: Request that we limit how we use your data.
    • Update Information: Update your contact preferences or personal information at any time by contacting us.

    To exercise any of these rights, contact us at info@advantageq.com or (888) 886-1856. We will respond to your request within 30 days.

    9. Data Retention

    We retain your personal information only for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law. SMS consent records are retained for the duration of your opt-in plus a reasonable period thereafter for compliance purposes.

    10. Changes to This Policy

    We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.

    11. Contact Us

    If you have questions about this Privacy Policy or our data practices, contact us at:

    See also our Terms of Service for additional information about how we operate our services.